Terms and conditions relating to Moo Doo’s only should be read in conjunction with our general terms and conditions.

Payment terms

Deposit must be paid within 7 days of booking.

Balance to be paid 7 days before the date of party.

Parties must initially be booked with at least 14 days notice. Parties booked 14 days or less in advance must be paid in full at the time of booking. Date and time subject to availability and up to our own discretion

In the unfortunate circumstances you should cancel the party, the deposit is not refundable.

If the Moo Music Farmer is unable to entertain at the party as pre-arranged at least 7 days prior to the party, your monies will be refunded, however every effort will be made to provide a replacement Moo Music Farmer.  If the Moo Music Farmer is unable to entertain at the party within 7 days of the party , for reasons other than those covered elsewhere in this document, you will receive a full refund plus a voucher for 6 free Moo Music Chesterfield, S18, S20 & S21 sessions. Although every effort would be made to provide a replacement Moo Music Farmer, there are occasions where this will not be possible.   

If the venue you have booked cancels the booking Moo Music Chesterfield, S18, S20 & S21 will not be held responsible and therefore it will be seen as you cancelling the party.

If you wish to rearrange the date to one mutually agreeable then your deposit will not be lost. In all other cases the deposit will be lost.

In the event of non-payment by the above terms the party entertainment may be withdrawn at short notice.

A Moo Music gift for the birthday child has the face value of £15.

Adverse weather; If adverse weather causes you to cancel the party the above clauses apply, in the unlikely event that the party still goes ahead but the Moo Music Farmer is unable to travel to the party, you will receive a 50% refund.

Exclusion of liability; In the absence of any proven negligence, due to lack of due diligence or breach of duty by your Moo Music Farmer, Moo Music UK Ltd., it’s franchisees or employees; the participation of you, your spouse/partner, your child, those caring for your child or party guests, singing and movement as well as messy play and crafts are done so entirely at your own risk.

Behaviour problems policy; you as the hostess/host or the child’s parent , are responsible for any behaviour problems or issues during the party. If any issues do arise then it is the parent or guardians sole responsibility to issue any discipline and deal with any disruptive behaviour.

Accident or damage policy; Moo Music Chesterfield, S18, S20 & S21 are not liable for damages or injuries that may occur at any particular party or event.

Car parking; Moo Music Chesterfield, S18, S20 & S21 will require somewhere nearby to load and unload the car. Ideally directly outside the venue.

Moo Music Chesterfield, S18, S20 & S21 reserves the right to change the terms and conditions at any time without prior notice.

Updated: 13/04/2020